USMC Contractor Maintenance Survey

We cannot assure anonymity to respondents who admit to criminal activity or provide statements that imply a threat to themselves or others.

Do NOT discuss or comment on classified, operationally sensitive, or personally identifiable information.


PURPOSE:
  • This survey is designed to give members of the opportunity to provide anonymous feedback to the commander. This process helps leadership identify concerns and highlight areas where they might best focus their efforts.

SURVEY INSTRUCTIONS:
  • ALL survey items must be answered.
  • Once all survey items are completed, click on the Submit button at the bottom of the page.
  • When you have submitted the survey, a "Thank You" note will appear.
  • For purposes of this survey, CO refers to the squadron CO (Det OIC if survey conducted for detachment use). If respondents desire to address conditions at higher, adjacent, or lower levels, provide those remarks in the free text comments section.

OUR COMMITMENT TO ANONYMITY:
  • Responses cannot be tied to the respondent. Your responses are anonymous.  Your responses are separated from your personal information (e.g., rank, gender, etc.) so that your CO cannot tie the two together.  For example, you may be the only female, E-8 in your unit, but your CO cannot tie your responses to that information.  Please call 888-603-3170 if you would like to learn how these protections are implemented.
7-Digit PIN:
Your organizational position
Airframes
Avionics
Corrosion Control
Flight Line
Ground Support Equipment
Line supervisor
Maintenance Admin
Maintenance Control
Ordnance
Power Plants
QA
Survival
Tool Room
Other
No response
Your primary shift
1st (day)
2nd (swing)
3rd (graveyard)
No response
Primary aircraft you work on
Not Applicable
A4
AH-1
AQM-37
AV-8
BQM-34
BQM-74
C-2
C-9
C-12
C-20
C-26
C-35
C-37
C-40
C-130
E-2C
E-2D
E-6
EA-18G
EA-6B
EP-3E
F-5
F-16
F-35
F/A-18A
F/A-18C
F/A-18D
F/A-18E
F/A-18F
H-1
H-2
H-3
H-46
H-53
H-60R
H-60S
MQ-4C
MQ-8B
MQ-8C
MQ-9
OH-58C
P-3
P-8
PIONEER
QF-4
RQ-7B
RQ-21
RQ-26
S-3
T-1
T-6
T-34
T-38
T-39
T-44
T-45
TH-57
TH-73
U-1
U-6
UH-60L
UH-72A
V-22
X-26
Other
No response
Your total years maintenance experience (military + civilian)
<1
1-2
3-5
6-10
11-15
16-20
>20
No response
Your total years in current job
<1
1-2
3-5
6-10
11-15
16-20
>20
No response


ORGANIZATIONAL PROCESSES

Contractors are adequately trained to safely conduct their jobs.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Contractors are provided adequate recognition for exceptional safety acts.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Safety decisions are made at the proper levels by the most qualified personnel.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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SOPs and safety rules are enforced in my organization.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Contractors must possess the appropriate experience or skills to earn qualifications in my organization.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Organizational members, from the top down, incorporate Risk Management (RM) into daily activities.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Effective communication exists within my organization.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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My organization keeps me well informed regarding important safety information.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Our Maintenance Department conducts effective pass-downs between shifts.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Tool Control is closely monitored.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Safety representatives are effective at promoting safety.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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CDIs/QARs routinely monitor maintenance evolutions.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Maintenance records are accurately maintained.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Required publications are current and used in my organization.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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A contractor representative attends unit safety meetings.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Safety program objectives of the contractor and the military unit are in agreement with each other.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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ORGANIZATIONAL CLIMATE

Our organization has a reputation for high-quality maintenance.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Violations of SOPs, NAMP, or other procedures are rare.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Training is conducted as scheduled.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Individuals are comfortable approaching their supervisor about personal issues/illness.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Individuals in my organization are comfortable reporting safety violations, unsafe behaviors, or hazardous conditions.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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All members of my unit have the authority to halt unsafe activities until the hazards/risks are addressed.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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QA is well respected.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Our Safety Department is well respected.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Contractors attend unit safety pauses.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Our safety pauses are effective.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Contractors do not cut corners to accomplish their job/mission.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Contractors get enough rest to do their jobs safely.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Contractors work effectively as a team.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Morale in my organization is high.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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The working relationships between contractors and military personnel are positive.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Contractor maintainers are treated with the same respect as our military personnel.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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RESOURCES

My organization has adequate resources (e.g., tools, equipment, publications, etc.) to perform its current tasks.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Parts are sufficiently available to meet maintenance/production demands.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Day crew has sufficient staffing for their workload.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Night crew has sufficient staffing for their workload.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Night crew has sufficient supervisors for their workload.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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SUPERVISION

Leaders/Supervisors in my organization emphasize safe maintenance in achieving flight schedule goals.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Leaders/Supervisors in my organization set a good example for following standards.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Leaders/Supervisors in my organization care about my quality of life.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Leaders/Supervisors know who the high-risk members are in my organization.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Work center supervisors coordinate their actions with other work centers.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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Maintenance/Production Control is effective at managing maintenance activities.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

N/A

Don't Know
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OPEN-ENDED RESPONSE ITEMS

The most hazardous activity I perform is...
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The next maintenance quality defect would most likely be caused by . . . (200 word max.)
Characters remaining: 400
The most significant action(s) my organization can take to improve safety is(are):... (200 word max.)
Characters remaining: 400
What is my organization doing right and why? (200 word max.)
Characters remaining: 400
Use this space to provide any concern that you would like to comment upon.
Characters remaining: 400