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RCS MC-5100-07
CUI
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USMC Contractor Maintenance Survey
We cannot assure anonymity to respondents who admit to criminal activity or provide statements that imply a threat to themselves or others.
Do NOT discuss or comment on classified, operationally sensitive, or personally identifiable information.
PURPOSE:
This survey is designed to give members of the opportunity to provide
anonymous
feedback to the commander. This process helps leadership identify concerns and highlight areas where they might best focus their efforts.
SURVEY INSTRUCTIONS:
ALL
survey items must be answered.
Once all survey items are completed, click on the Submit button at the bottom of the page.
When you have submitted the survey, a "Thank You" note will appear.
For purposes of this survey, CO refers to the squadron CO (Det OIC if survey conducted for detachment use). If respondents desire to address conditions at higher, adjacent, or lower levels, provide those remarks in the free text comments section.
OUR COMMITMENT TO ANONYMITY:
Responses
cannot
be tied to the respondent.
Your
responses
are anonymous.
Your responses are separated from your personal information (e.g., rank, gender, etc.) so that your CO cannot tie the two together. For example, you may be the only female, E-8 in your unit, but your CO cannot tie your responses to that information. Please call 888-603-3170 if you would like to learn how these protections are implemented.
7-Digit PIN:
Your organizational position
Airframes
Avionics
Corrosion Control
Flight Line
Ground Support Equipment
Line supervisor
Maintenance Admin
Maintenance Control
Ordnance
Power Plants
QA
Survival
Tool Room
Other
No response
Your primary shift
1st (day)
2nd (swing)
3rd (graveyard)
No response
Primary aircraft you work on
Not Applicable
A4
AH-1
AQM-37
AV-8
BQM-34
BQM-74
C-2
C-9
C-12
C-20
C-26
C-35
C-37
C-40
C-130
E-2C
E-2D
E-6
EA-18G
EA-6B
EP-3E
F-5
F-16
F-35
F/A-18A
F/A-18C
F/A-18D
F/A-18E
F/A-18F
H-1
H-2
H-3
H-46
H-53
H-60R
H-60S
MQ-4C
MQ-8B
MQ-8C
MQ-9
OH-58C
P-3
P-8
PIONEER
QF-4
RQ-7B
RQ-21
RQ-26
S-3
T-1
T-6
T-34
T-38
T-39
T-44
T-45
TH-57
TH-73
U-1
U-6
UH-60L
UH-72A
V-22
X-26
Other
No response
Your total years maintenance experience (military + civilian)
<1
1-2
3-5
6-10
11-15
16-20
>20
No response
Your total years in current job
<1
1-2
3-5
6-10
11-15
16-20
>20
No response
ORGANIZATIONAL PROCESSES
Contractors are adequately trained to safely conduct their jobs.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Contractors are provided adequate recognition for exceptional safety acts.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Safety decisions are made at the proper levels by the most qualified personnel.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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SOPs and safety rules are enforced in my organization.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Contractors must possess the appropriate experience or skills to earn qualifications in my organization.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Organizational members, from the top down, incorporate Risk Management (RM) into daily activities.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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Effective communication exists within my organization.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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My organization keeps me well informed regarding important safety information.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Our Maintenance Department conducts effective pass-downs between shifts.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Tool Control is closely monitored.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Safety representatives are effective at promoting safety.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
CDIs/QARs routinely monitor maintenance evolutions.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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Maintenance records are accurately maintained.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Required publications are current and used in my organization.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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A contractor representative attends unit safety meetings.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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Safety program objectives of the contractor and the military unit are in agreement with each other.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
ORGANIZATIONAL CLIMATE
Our organization has a reputation for high-quality maintenance.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Violations of SOPs, NAMP, or other procedures are rare.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Training is conducted as scheduled.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Individuals are comfortable approaching their supervisor about personal issues/illness.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Individuals in my organization are comfortable reporting safety violations, unsafe behaviors, or hazardous conditions.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
All members of my unit have the authority to halt unsafe activities until the hazards/risks are addressed.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
QA is well respected.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Our Safety Department is well respected.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Contractors attend unit safety standdowns.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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Our safety standdowns are effective.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Contractors
do not
cut corners to accomplish their job/mission.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Contractors get enough rest to do their jobs safely.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Contractors work effectively as a team.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Morale in my organization is high.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
The working relationships between contractors and military personnel are positive.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Contractor maintainers are treated with the same respect as our military personnel.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
RESOURCES
My organization has adequate resources (e.g., tools, equipment, publications, etc.) to perform its current tasks.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Parts are sufficiently available to meet maintenance/production demands.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Day crew has sufficient staffing for their workload.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Night crew has sufficient staffing for their workload.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Night crew has sufficient supervisors for their workload.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
SUPERVISION
Leaders/Supervisors in my organization emphasize safe maintenance in achieving flight schedule goals.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Leaders/Supervisors in my organization set a good example for following standards.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Leaders/Supervisors in my organization care about my quality of life.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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Leaders/Supervisors know who the high-risk members are in my organization.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
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Work center supervisors coordinate their actions with other work centers.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
Maintenance/Production Control is effective at managing maintenance activities.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
N/A
Don't Know
Characters remaining:
400
Enter any comment here:
OPEN-ENDED RESPONSE ITEMS
The most hazardous activity I perform is...
No Response
My Response Is
Characters remaining:
400
The next maintenance quality defect would most likely be caused by . . . (200 word max.)
No Response
My Response Is
Characters remaining:
400
The most significant action(s) my organization can take to improve safety is(are):... (200 word max.)
No Response
My Response Is
Characters remaining:
400
What is my organization doing right and why? (200 word max.)
No Response
My Response Is
Characters remaining:
400
Use this space to provide any concern that you would like to comment upon.
No Response
My Response Is
Characters remaining:
400
COVID-19 IMPACT
How has COVID-19 impacted your unit's ability to execute its mission?
No Response
My Response Is
Characters remaining:
400
What could your unit leadership do to better address the challenges created by COVID-19?
No Response
My Response Is
Characters remaining:
400
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