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RCS MC-5100-07

CUI

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USMC Contractor Maintenance Survey

We cannot assure anonymity to respondents who admit to criminal activity or provide statements that imply a threat to themselves or others.

Do NOT discuss or comment on classified, operationally sensitive, or personally identifiable information.

PURPOSE:

This survey is designed to give members of the opportunity to provide anonymous feedback to the commander. This process helps leadership identify concerns and highlight areas where they might best focus their efforts.

SURVEY INSTRUCTIONS:

ALL survey items must be answered.
Once all survey items are completed, click on the Submit button at the bottom of the page.
When you have submitted the survey, a "Thank You" note will appear.
For purposes of this survey, CO refers to the squadron CO (Det OIC if survey conducted for detachment use). If respondents desire to address conditions at higher, adjacent, or lower levels, provide those remarks in the free text comments section.

OUR COMMITMENT TO ANONYMITY:

Responses cannot be tied to the respondent. Your responses are anonymous. Your responses are separated from your personal information (e.g., rank, gender, etc.) so that your CO cannot tie the two together. For example, you may be the only female, E-8 in your unit, but your CO cannot tie your responses to that information. Please call 888-603-3170 if you would like to learn how these protections are implemented.

7-Digit PIN:

Your organizational position

Your primary shift

1st (day)

2nd (swing)

3rd (graveyard)

No response

Primary aircraft you work on

Your total years maintenance experience (military + civilian)

Your total years in current job

ORGANIZATIONAL PROCESSES

Contractors are adequately trained to safely conduct their jobs.

Characters remaining: 400 Enter any comment here:

Contractors are provided adequate recognition for exceptional safety acts.

Characters remaining: 400 Enter any comment here:

Safety decisions are made at the proper levels by the most qualified personnel.

Characters remaining: 400 Enter any comment here:

SOPs and safety rules are enforced in my organization.

Characters remaining: 400 Enter any comment here:

Contractors must possess the appropriate experience or skills to earn qualifications in my organization.

Characters remaining: 400 Enter any comment here:

Organizational members, from the top down, incorporate Risk Management (RM) into daily activities.

Characters remaining: 400 Enter any comment here:

Effective communication exists within my organization.

Characters remaining: 400 Enter any comment here:

My organization keeps me well informed regarding important safety information.

Characters remaining: 400 Enter any comment here:

Our Maintenance Department conducts effective pass-downs between shifts.

Characters remaining: 400 Enter any comment here:

Tool Control is closely monitored.

Characters remaining: 400 Enter any comment here:

Safety representatives are effective at promoting safety.

Characters remaining: 400 Enter any comment here:

CDIs/QARs routinely monitor maintenance evolutions.

Characters remaining: 400 Enter any comment here:

Maintenance records are accurately maintained.

Characters remaining: 400 Enter any comment here:

Required publications are current and used in my organization.

Characters remaining: 400 Enter any comment here:

A contractor representative attends unit safety meetings.

Characters remaining: 400 Enter any comment here:

Safety program objectives of the contractor and the military unit are in agreement with each other.

Characters remaining: 400 Enter any comment here:

ORGANIZATIONAL CLIMATE

Our organization has a reputation for high-quality maintenance.

Characters remaining: 400 Enter any comment here:

Violations of SOPs, NAMP, or other procedures are rare.

Characters remaining: 400 Enter any comment here:

Training is conducted as scheduled.

Characters remaining: 400 Enter any comment here:

Individuals are comfortable approaching their supervisor about personal issues/illness.

Characters remaining: 400 Enter any comment here:

Individuals in my organization are comfortable reporting safety violations, unsafe behaviors, or hazardous conditions.

Characters remaining: 400 Enter any comment here:

All members of my unit have the authority to halt unsafe activities until the hazards/risks are addressed.

Characters remaining: 400 Enter any comment here:

QA is well respected.

Characters remaining: 400 Enter any comment here:

Our Safety Department is well respected.

Characters remaining: 400 Enter any comment here:

Contractors attend unit safety pauses.

Characters remaining: 400 Enter any comment here:

Our safety pauses are effective.

Characters remaining: 400 Enter any comment here:

Contractors do not cut corners to accomplish their job/mission.

Characters remaining: 400 Enter any comment here:

Contractors get enough rest to do their jobs safely.

Characters remaining: 400 Enter any comment here:

Contractors work effectively as a team.

Characters remaining: 400 Enter any comment here:

Morale in my organization is high.

Characters remaining: 400 Enter any comment here:

The working relationships between contractors and military personnel are positive.

Characters remaining: 400 Enter any comment here:

Contractor maintainers are treated with the same respect as our military personnel.

Characters remaining: 400 Enter any comment here:

RESOURCES

My organization has adequate resources (e.g., tools, equipment, publications, etc.) to perform its current tasks.

Characters remaining: 400 Enter any comment here:

Parts are sufficiently available to meet maintenance/production demands.

Characters remaining: 400 Enter any comment here:

Day crew has sufficient staffing for their workload.

Characters remaining: 400 Enter any comment here:

Night crew has sufficient staffing for their workload.

Characters remaining: 400 Enter any comment here:

Night crew has sufficient supervisors for their workload.

Characters remaining: 400 Enter any comment here:

SUPERVISION

Leaders/Supervisors in my organization emphasize safe maintenance in achieving flight schedule goals.

Characters remaining: 400 Enter any comment here:

Leaders/Supervisors in my organization set a good example for following standards.

Characters remaining: 400 Enter any comment here:

Leaders/Supervisors in my organization care about my quality of life.

Characters remaining: 400 Enter any comment here:

Leaders/Supervisors know who the high-risk members are in my organization.

Characters remaining: 400 Enter any comment here:

Work center supervisors coordinate their actions with other work centers.

Characters remaining: 400 Enter any comment here:

Maintenance/Production Control is effective at managing maintenance activities.

Characters remaining: 400 Enter any comment here:

OPEN-ENDED RESPONSE ITEMS

The most hazardous activity I perform is...

No Response My Response Is

Characters remaining: 400

The next maintenance quality defect would most likely be caused by . . . (200 word max.)

No Response My Response Is

Characters remaining: 400

The most significant action(s) my organization can take to improve safety is(are):... (200 word max.)

No Response My Response Is

Characters remaining: 400

What is my organization doing right and why? (200 word max.)

No Response My Response Is

Characters remaining: 400

Use this space to provide any concern that you would like to comment upon.

No Response My Response Is

Characters remaining: 400

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